FAQ

We accept secure card payment at checkout. Your payment details are processed securely and are never stored on our servers.

Yes. All transactions are processed through an encrypted, secure checkout.

We currently ship to countries across the European Union.

Free delivery on all orders over €50. Orders under €50 have a flat shipping rate of €4.95.

Orders are typically dispatched within 1–2 working days (up to 3 working days during our busiest period, October–December). After dispatch to Romania, delivery usually takes a further 2–3 working days via Packeta, GLS, or DPD — about 3–5 working days combined as a typical range, not a guarantee. See our Shipping Policy for full details.

You'll receive a confirmation email when your order is placed and another when it's dispatched. We're finalizing the exact tracking process and will update this shortly.

Not currently — our delivery area is the European Union only.

Yes. You have 14 days from delivery to return any item, no reason needed. See our full Returns Policy for the complete details.

Contact us at hello@homebohemia.eu with your order number and photos of the issue, and we'll arrange a replacement or refund at no cost to you.

You cover return postage for a standard change-of-mind return. If the item arrived faulty, damaged, or wrong, we cover it.

Yes. Our pieces are handcrafted by artisans across India and Indonesia, made with attention to natural materials and traditional techniques.

It varies by piece — natural materials like cotton, jute, and Himalayan salt feature throughout the collection. Each product page lists its specific materials.

Because our pieces are handmade from natural materials, small variations in colour, texture, or pattern are normal and part of what makes each piece unique — not a fault.